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Responsible gaming

Preventing problematic gambling behavior has long been part of the business policy of the top online casino providers. Given its significance to all players, we would like to dedicate this page to the issue of gambling addiction. Here, you will find helpful tips for early detection of pathological gambling, as well as measures for prevention and combatting it. Furthermore, you can gather information about various player protection organizations where you can receive anonymous and free assistance, both for yourself and for your loved ones, colleagues, and friends.

How does one recognize gambling addiction?

The team at the bookmaker emphasizes responsible gambling. Having a stable internet connection and a credit or debit card allows for easy access to online gambling. With almost everyone owning at least one internet-enabled device nowadays, the number of gamblers has skyrocketed. However, not everyone who occasionally participates in gambling is at risk of developing a gambling addiction. Nevertheless, it is crucial not to underestimate the symptoms of pathological gambling behavior, as early detection can be helpful. These symptoms are often not easily noticeable because those affected hide their difficulties and lie about how they lost their money. Gambling addicts can come from any social background, age group, or gender. They suffer from mood swings and struggle to cope with stress. However, the frequency of playing in a casino is not a criterion for determining whether it is pathological behavior or not. On the other hand, those affected constantly think about gambling and need to constantly increase their bets to achieve the desired pleasure. They unsuccessfully try to control, limit, and even quit the game. They seek to compensate for their losses with new wins and often borrow money for this purpose. Gambling addicts spend less time with their families and friends. Physical symptoms such as sleep and eating disorders, excessive sweating, and a loss of touch with reality are also frequently observed.

How can one provide assistance for gambling addiction?

If you have noticed the symptoms described above in a friend or family member, it is important to have a calm conversation with them about the situation. It is crucial not to blame them or pay off their accumulated debts. Gambling addicts must overcome their financial difficulties on their own and relearn money management so that they can accurately assess the value of each euro again. After the initial conversation, you can deactivate their player account at the respective online casino together. You just need to get in touch with customer service to do so. Then, you can search for appropriate treatment for gambling addiction. Since this is already a registered disease in the International Statistical Classification of Diseases and Related Health Problems, those affected also have the option to undergo outpatient or inpatient therapy, which is covered by health insurance. It is important to choose an individualized therapy approach. In the case of inpatient treatment, the individual stays outside of their usual gambling environment for one to three months. This allows them to distance themselves enough from their problems to consider them objectively. They can participate in specialized group therapy and engage in exchange with other gambling addicts. Social workers, doctors, psychologists, and physiotherapists are available to the individuals in the clinic 24/7. It is also important to note that in most cases, gambling addiction goes hand in hand with alcoholism and significant debts.

Is it possible to prevent gambling addiction?

There are numerous effective measures to avoid falling into gambling addiction. To prevent a problem, it is crucial to first understand its causes. If you enjoy participating in games of chance, you should educate yourself about all the symptoms and consequences of gambling addiction. View gambling solely as entertainment and never invest more money than you are willing to lose. Since losses are the price of your gaming pleasure, you should never try to compensate for them by making further bets. Of course, you should never finance this hobby with money from family members or friends. If you anticipate spending more money than you had planned, you can also set daily, weekly, and even monthly wager limits in every online casino. This way, you have the option to only deposit, bet, and lose the amount you have decided upon. Before starting any game, familiarize yourself with the respective rules. Decide in advance how much money you are willing to risk on that day and how much time you want to spend in the casino. Understand that you cannot predict, control, or influence the outcome of the game. The outcome depends on an external random generator, which prevents casino operators from manipulating the results. And last but not least, it is important to realize that the probability of winning is usually lower than the probability of losing.

Take the anonymous self-assessment!

The Federal Center for Health Education (BZgA) collaborates with various player protection organizations and is behind the web portals and There, you can take an anonymous self-test completely free of charge and without obligation. Additionally, you have the opportunity to receive personal advice via telephone and live chat. On these websites, you will also find self-help groups in your vicinity, as well as further information about clinics, family and educational counseling centers, and debt counseling centers. Since gambling addiction is recognized as a disease in Ireland, you can even receive sickness benefits during inpatient therapy. If you suspect gambling addiction, you should definitely not wait, but immediately seek a way out.